Managing & Leading

Management Skills are important. Leadership Skills are critical to a manager's success. By applying the latest concepts to "live issues" and reflecting on current performance, managers develop those critical people skills necessary to earn respect, complement their technical skills and fulfil their potential.

CONTENT POSSIBILITIES

Management’s functions & responsibilities
Strategic planning
Leadership & leadership styles
Personal vs positional power
Leadership style self analysis
Motivating staff
Controlling performance
Coaching
Counselling for performance improvement
Sales management
Management communication
Managing time

Problem solving & decision making
Managing stress
Managing change
Recruiting & selecting
Training & developing staff
Performance management
Team skills
Team leadership
Resolving conflict
Case studies
Simulations
Skills practice

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